State Farm® Insurance Agent Brandy Robertson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brandy Williams
November 14, 2024
5
out of
5
rating by Brandy Williams
"Incredible very patient thank you"
jake brashier
November 14, 2024
5
out of
5
rating by jake brashier
"Jana was extremely helpful. She was very knowledgeable and wonderful to deal with. The whole process was effortless on my part and only took a couple minutes of my time."
Jane Ryland
November 13, 2024
5
out of
5
rating by Jane Ryland
"I asked for a quote from Jana and she went beyond the call of duty to help!!! She is very knowledgeable and helpful and she gave suggestions that I did not even think of. Great experience from Jana at Brandy Robertson State Farm ⭐️⭐️⭐️⭐️⭐️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. We are excited to welcome you to our State Farm family!"
Valerie Mcneely
November 12, 2024
5
out of
5
rating by Valerie Mcneely
"Jana Goins was very helpful with all of my needs."
We responded:
"Thank you for the amazing review of our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Welcome to our State Farm family!"
Bradley Courtney
November 11, 2024
5
out of
5
rating by Bradley Courtney
"Very easy to work with. Great group of people there."
We responded:
"You're welcome, Bradley! It's our pleasure to assist you. We are excited you chose our office to handle your insurance needs. If you have any questions or need support in the future, just reach out. We're here to help you with anything you may need. Welcome to our State Farm family!"
nicole gunter
November 6, 2024
5
out of
5
rating by nicole gunter
"Very happy with services. Whenever I do have questions, I get answers and never had unpleasant phone services with one person I speak with. Thank y’all for everything"
We responded:
"Thank you for your kind words! We're glad to hear that you had a positive experience with our State Farm office. Your satisfaction is our priority, and we're always here to assist you with any questions or needs you may have in the future. Don't hesitate to reach out anytime! We are so happy to have you as part of our State Farm family!"
Allison Gendron
November 5, 2024
5
out of
5
rating by Allison Gendron
"Nikki was extremely helpful with getting me the insurance I needed and allowed me to request changes as needed. I appreciate her help, guidance, and responsiveness throughout the entire process."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We are proud to welcome you to our State Farm family."
Brenda Cudd
November 2, 2024
5
out of
5
rating by Brenda Cudd
"Was very helpful and explained things very well !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Welcome to our State Farm family!"
Jolie Ponthieux
November 1, 2024
5
out of
5
rating by Jolie Ponthieux
"She was able to get me just what I asked for in a timely manner everything was good a very friendly"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ricky Rossin
October 31, 2024
5
out of
5
rating by Ricky Rossin
"justin was super helpful and managed to convince me to switch from progressive and save $500 a month with the same coverage! thanks justin!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! We are so happy to have you as part of our State Farm family."
Danielle Bossom
October 17, 2024
5
out of
5
rating by Danielle Bossom
"Wonderful experience with Jana! Asked for quotes and she got them to me in less than 24 hours and worked with me on making adjustments. Spent lots of time and felt like a priority! Would highly recommend this office!"
We responded:
"We appreciate your review, Danielle! When you love what you do it shows and Jana is definitely one of our shining stars. Thank you for being part of our State Farm family."
ryann hudson
October 9, 2024
5
out of
5
rating by ryann hudson
"nikki was great when i needed a quote for my car insurance. she answered every question i had and was knowledgeable about what coverages i needed and what would benefit me best."
We responded:
"Ryann, thank you for the 5-star review. Nikki is very good at what she does and has such a passion for helping others. She always makes sure to answer your questions and help address what matters most to you and your family whether it be auto and home insurance or life and health insurance, she takes her time to give you options based on your needs. Thank you again for taking the time to provide us with your feedback. We are so happy to welcome you to our State Farm family!"
Ronald Sanders
October 9, 2024
5
out of
5
rating by Ronald Sanders
"The agent at Brandy Robertson State Farm (Nikole) was wonderful. She answered my questions in a timely manner and was very prompt in getting my son the best rate possible."
We responded:
"Ronald, thank you for your wonderful review. It means a lot to us that you would take the time out of your day to give us this positive feedback. Nikole really loves what she does, and it shows! She enjoys taking her time to answer all of your questions because, let's face it, insurance isn't always the easiest thing to understand sometimes. But Nikole does a great job of listening to what's important to you and addressing your concerns. Thank you again for the feedback and we are so happy to have you as part of our State Farm family."
Shelby Bourgeois
October 8, 2024
5
out of
5
rating by Shelby Bourgeois
"Jana helped lower our insurance drastically and thoroughly explained everything. Thanks for making the insurance process easier!!"
We responded:
"We are so excited to have you! Thank you for the positive feedback, Shelby! Jana is very knowledgeable and has a true passion for helping others assess the needs of their family and understand how their insurance plays a role in addressing those needs. Thank you for taking the time to leave us this review and welcome to our State Farm family!"
John Cudd
October 8, 2024
5
out of
5
rating by John Cudd
"Excellent service and I am very satisfied with customer service and price."
We responded:
"Thank you for the wonderful review, John! We are so excited to have you as part of our State Farm family and appreciate you taking the time out of your day to leave us a review."
Emily Hingle Kimball
October 1, 2024
5
out of
5
rating by Emily Hingle Kimball
"Christina was extremely patient and helpful throughout this process of giving me quotes on home/car insurance and answering my calls/emails with questions to further understand State Farm’s policies."
We responded:
"Emily, thank you for your feedback! Christina takes great pride in answering every question you have on your home and auto insurance policies as well as making sure to address your Family's specific needs. We are excited to welcome you to our State Farm family!"
Leslie Hanewinkel
August 27, 2024
5
out of
5
rating by Leslie Hanewinkel
"Both Mrs.Brandy and Mrs.Jana made changing my homeowners and auto insurance a breeze. Extremely polite and professional."
We responded:
"Thank you for the wonderful review Leslie! We enjoyed getting to know you and your family. We are excited that you chose us for your auto insurance and homeowners insurance needs. Welcome to our State Farm family!"
Elise LeBlanc
August 23, 2024
5
out of
5
rating by Elise LeBlanc
"Great customer service!"
We responded:
"Thank you for the positive feedback, Elise! We are very proud of our customer service. We strive to treat everyone like family because our customers are part of our family. Thank you for taking time out of your busy day to leave us a review and we look forward to building on our relationship. Thank you for choosing us for your insurance needs and WELCOME to our State Farm family!"
Rachel latil
August 19, 2024
5
out of
5
rating by Rachel latil
"Jana went above and beyond to help us out with our auto insurance and also got us a cheaper rate for our homeowners insurance. She was very polite and such a pleasure to work with."
We responded:
"Thank you for the positive feedback, Rachel! Jana loves helping customers by listening to their concerns and addressing their needs. We are proud of our customer service, and we are excited to welcome you to our State Farm family!"
Stefani W
August 7, 2024
5
out of
5
rating by Stefani W
"Nikki did a fantastic job helping me with insurance for my teenage driver!"
We responded:
"Thank you for positive review, Stefani! Nikki does a fantastic job getting to know our State Farm customers and truly tries to understand what matters most to them. We are so thankful that you trusted us to help you with your auto insurance needs. Thank you for taking the time out of your busy day to leave us this review and we are so happy that you are part of our State Farm family."
Carli Cason
July 18, 2024
5
out of
5
rating by Carli Cason
"Justin was amazing, and was patient when I had a billion questions lol! He helped me a lot, and deff the best agent I've ever had!"
We responded:
"Carli, thank you for the amazing review! We agree, Justin is one of the best! He takes his time to listen to what is important to you and always makes sure your questions are never left unanswered. Thank you for taking the time to leave us this review and we love having you as part of our State Farm family!"
J B
July 17, 2024
5
out of
5
rating by J B
"Very Professional, knowledgeable, and on top of any issues i may have to quickly get me the information i need or documents sent to vendors. Thank you Brandy Robertson for taking care of me."
We responded:
"Thank you for the positive review JB. We are very proud of our customer service because we believe in treating our customers like family. We are so thankful that you trusted us to help you with your auto insurance needs. We are happy to have you as part of our State Farm family!"
Courtney M LeBlanc
July 10, 2024
5
out of
5
rating by Courtney M LeBlanc
"A heartfelt thank you to the entire staff at Brandy Robertson State Farm who all came together to help me at a time when I found myself in need. They are extremely knowledgeable, aware of customers needs, and band together to do what it takes to take care of their customers and colleagues!"
We responded:
"Thank you for the positive feedback, Courtney! We love our customers, and it shows! From being active in our community to helping out a customer in need we make sure that we always put others first. Thank you for taking the time out of your busy day to leave us this wonderful review. We are thankful to have you as part of our State Farm family!"
Tae Converse
June 21, 2024
5
out of
5
rating by Tae Converse
"Justin really helped me out. Whole experience was awesome !"
We responded:
"Thank you for the positive review, Tae! Justin is definitely a rockstar in our eyes. He loves to take his time and listen to what's important to you. He will make sure all your questions are answered and takes his time to explain everything in detail. Thank you for leaving us this wonderful feedback. We are so happy to have you as part of our State Farm family!"
Mary Ann
April 29, 2024
5
out of
5
rating by Mary Ann
"Jana Goins was very quick to answer all my questions. We were on the phone less than 5 mins and I had insurance coverage. I would definitely recommend this State Farm office to everyone!"
We responded:
"Thank you for the positive feedback, Mary Ann! Jana is one of our rockstars! She loves listening to our customers concerns and addressing their needs. Thank you for taking the time to provide us with this feedback. We are proud of our customer service, and we are excited to welcome you to our State Farm family!"