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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielle Bossom

October 17, 2024

5  out of  5
rating by Danielle Bossom
"Wonderful experience with Jana! Asked for quotes and she got them to me in less than 24 hours and worked with me on making adjustments. Spent lots of time and felt like a priority! Would highly recommend this office!"
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ryann hudson

October 9, 2024

5  out of  5
rating by ryann hudson
"nikki was great when i needed a quote for my car insurance. she answered every question i had and was knowledgeable about what coverages i needed and what would benefit me best."
We responded:
"Ryann, thank you for the 5-star review. Nikki is very good at what she does and has such a passion for helping others. She always makes sure to answer your questions and help address what matters most to you and your family whether it be auto and home insurance or life and health insurance, she takes her time to give you options based on your needs. Thank you again for taking the time to provide us with your feedback. We are so happy to welcome you to our State Farm family!"
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Ronald Sanders

October 9, 2024

5  out of  5
rating by Ronald Sanders
"The agent at Brandy Robertson State Farm (Nikole) was wonderful. She answered my questions in a timely manner and was very prompt in getting my son the best rate possible."
We responded:
"Ronald, thank you for your wonderful review. It means a lot to us that you would take the time out of your day to give us this positive feedback. Nikole really loves what she does, and it shows! She enjoys taking her time to answer all of your questions because, let's face it, insurance isn't always the easiest thing to understand sometimes. But Nikole does a great job of listening to what's important to you and addressing your concerns. Thank you again for the feedback and we are so happy to have you as part of our State Farm family."
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Shelby Bourgeois

October 8, 2024

5  out of  5
rating by Shelby Bourgeois
"Jana helped lower our insurance drastically and thoroughly explained everything. Thanks for making the insurance process easier!!"
We responded:
"We are so excited to have you! Thank you for the positive feedback, Shelby! Jana is very knowledgeable and has a true passion for helping others assess the needs of their family and understand how their insurance plays a role in addressing those needs. Thank you for taking the time to leave us this review and welcome to our State Farm family!"
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John Cudd

October 8, 2024

5  out of  5
rating by John Cudd
"Excellent service and I am very satisfied with customer service and price."
We responded:
"Thank you for the wonderful review, John! We are so excited to have you as part of our State Farm family and appreciate you taking the time out of your day to leave us a review."
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Emily Hingle Kimball

October 1, 2024

5  out of  5
rating by Emily Hingle Kimball
"Christina was extremely patient and helpful throughout this process of giving me quotes on home/car insurance and answering my calls/emails with questions to further understand State Farm’s policies."
We responded:
"Emily, thank you for your feedback! Christina takes great pride in answering every question you have on your home and auto insurance policies as well as making sure to address your Family's specific needs. We are excited to welcome you to our State Farm family!"
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Leslie Hanewinkel

August 27, 2024

5  out of  5
rating by Leslie Hanewinkel
"Both Mrs.Brandy and Mrs.Jana made changing my homeowners and auto insurance a breeze. Extremely polite and professional."
We responded:
"Thank you for the wonderful review Leslie! We enjoyed getting to know you and your family. We are excited that you chose us for your auto insurance and homeowners insurance needs. Welcome to our State Farm family!"
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Elise LeBlanc

August 23, 2024

5  out of  5
rating by Elise LeBlanc
"Great customer service!"
We responded:
"Thank you for the positive feedback, Elise! We are very proud of our customer service. We strive to treat everyone like family because our customers are part of our family. Thank you for taking time out of your busy day to leave us a review and we look forward to building on our relationship. Thank you for choosing us for your insurance needs and WELCOME to our State Farm family!"
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Rachel latil

August 19, 2024

5  out of  5
rating by Rachel latil
"Jana went above and beyond to help us out with our auto insurance and also got us a cheaper rate for our homeowners insurance. She was very polite and such a pleasure to work with."
We responded:
"Thank you for the positive feedback, Rachel! Jana loves helping customers by listening to their concerns and addressing their needs. We are proud of our customer service, and we are excited to welcome you to our State Farm family!"
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Stefani W

August 7, 2024

5  out of  5
rating by Stefani W
"Nikki did a fantastic job helping me with insurance for my teenage driver!"
We responded:
"Thank you for positive review, Stefani! Nikki does a fantastic job getting to know our State Farm customers and truly tries to understand what matters most to them. We are so thankful that you trusted us to help you with your auto insurance needs. Thank you for taking the time out of your busy day to leave us this review and we are so happy that you are part of our State Farm family."
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Carli Cason

July 18, 2024

5  out of  5
rating by Carli Cason
"Justin was amazing, and was patient when I had a billion questions lol! He helped me a lot, and deff the best agent I've ever had!"
We responded:
"Carli, thank you for the amazing review! We agree, Justin is one of the best! He takes his time to listen to what is important to you and always makes sure your questions are never left unanswered. Thank you for taking the time to leave us this review and we love having you as part of our State Farm family!"
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J B

July 17, 2024

5  out of  5
rating by J B
"Very Professional, knowledgeable, and on top of any issues i may have to quickly get me the information i need or documents sent to vendors. Thank you Brandy Robertson for taking care of me."
We responded:
"Thank you for the positive review JB. We are very proud of our customer service because we believe in treating our customers like family. We are so thankful that you trusted us to help you with your auto insurance needs. We are happy to have you as part of our State Farm family!"
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Courtney M LeBlanc

July 10, 2024

5  out of  5
rating by Courtney M LeBlanc
"A heartfelt thank you to the entire staff at Brandy Robertson State Farm who all came together to help me at a time when I found myself in need. They are extremely knowledgeable, aware of customers needs, and band together to do what it takes to take care of their customers and colleagues!"
We responded:
"Thank you for the positive feedback, Courtney! We love our customers, and it shows! From being active in our community to helping out a customer in need we make sure that we always put others first. Thank you for taking the time out of your busy day to leave us this wonderful review. We are thankful to have you as part of our State Farm family!"
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Tae Converse

June 21, 2024

5  out of  5
rating by Tae Converse
"Justin really helped me out. Whole experience was awesome !"
We responded:
"Thank you for the positive review, Tae! Justin is definitely a rockstar in our eyes. He loves to take his time and listen to what's important to you. He will make sure all your questions are answered and takes his time to explain everything in detail. Thank you for leaving us this wonderful feedback. We are so happy to have you as part of our State Farm family!"
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Mary Ann

April 29, 2024

5  out of  5
rating by Mary Ann
"Jana Goins was very quick to answer all my questions. We were on the phone less than 5 mins and I had insurance coverage. I would definitely recommend this State Farm office to everyone!"
We responded:
"Thank you for the positive feedback, Mary Ann! Jana is one of our rockstars! She loves listening to our customers concerns and addressing their needs. Thank you for taking the time to provide us with this feedback. We are proud of our customer service, and we are excited to welcome you to our State Farm family!"
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Colby Neff

April 27, 2024

5  out of  5
rating by Colby Neff
"I was helped by Ms.Christina. Very informative and helpful in getting me the exact insurance i wanted and needed. Im very thankful of her."
We responded:
"Thank you for the positive review, Colby! Christina is one of our best when it comes to customer service. She enjoys getting to know you so she can address your needs and concerns. She treats every customer like family because that is exactly what you are to us. We are happy to have you as part of our State Farm family!"
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Kendall Hall

March 12, 2024

5  out of  5
rating by Kendall Hall
"Mrs. Jana was wonderful to work with and quick to help meet ours needs 10/10 would recommend."
We responded:
"Kendall, thank you for your positive feedback. Jana is one of our best team members! She enjoys getting to know each customer by listening to your concerns and answering their questions. Thank you for choosing us and we are proud to have you as part of our State Farm family!"
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Adam Marks

March 8, 2024

5  out of  5
rating by Adam Marks
"My agent is Nikole Giachetti. Since the first time I spoke to her she helped me out with ever question I had in a timely manner. To top it of she save me almost $200 a month when I switch plans. If you want a agent that cares and does her job well she is the one for you."
We responded:
"Adam, thank you for your wonderful review. Nikole is very conscientious and always ready to help. She is such a vital part of our team. We are so excited to have you as part of our State Farm family and look forward to many more years together! "
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Shannon

February 26, 2024

5  out of  5
rating by Shannon
"If you need insurance call Jana over at state farm, she helped me with my rental insurance she is very friendly and very knowledgeable, I will be letting her quote all my insurance needs."
We responded:
"Thank you for the positive feedback, Shannon! Jana is very knowledgeable and loves helping others. Thank you for allowing us to help you with your rental insurance. We offer auto insurance, life insurance, pet insurance, business insurance and much more so please reach out to us when you are ready. Thank you again for your business and we are happy to welcome you to our State Farm family!"
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J'Trel Sapp

February 23, 2024

5  out of  5
rating by J'Trel Sapp
"Ms. Mickey over at Brandy Robertson’s firm helped me find the best auto insurance price I’ve have in years. She made the process super easy to sign up and was transparent the whole way through. Would definitely recommend her out if anyone is ever looking for insurance coverage. Thanks Mickey!"
We responded:
"Thank you for such a positive review, J'Trel. We know how important it is to do business with someone who listens to your needs and is there to answer any questions along the way. Thank you for trusting us with your auto insurance needs. Welcome to our State Farm family!"
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Sandra Wyatt

February 22, 2024

5  out of  5
rating by Sandra Wyatt
"Nikole is very informative, pleasant, and easy to work with."
We responded:
"Nikki is very passionate about helping others. She always listens to what's important to you and your family which makes it easy to meet your needs or answer any questions you have. Thank you for taking the time to leave us this review and we are excited to have you as part of our State Farm family!"
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Joshua Giachetti

February 22, 2024

5  out of  5
rating by Joshua Giachetti
"Brandy Robertsons office is so helpful. Thanks Nikki for the help with life insurance for the boys."
We responded:
"Thank you for the wonderful feedback, Joshua. We see our customers as family. Protecting our families by providing their families with life insurance helps them recover from the loss of a loved one or leave a legacy for another generation. Thank you for trusting us with your life insurance needs. We are so excited to have you as part of our State Farm family!"
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Sean Ballard

February 22, 2024

5  out of  5
rating by Sean Ballard
"Thank you Brandy Robertson State Farm for helping us with our quote. Thanks to Nikki for going above and beyond to earn our business, keep up the excellent work."
We responded:
"Thank you for the positive review, Sean! When you love what you do it shows. Nikki is such an important part of our team, and we are blessed to have her. We are thankful to have you as part of our State Farm family."
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Jennifer Rizzi

February 22, 2024

5  out of  5
rating by Jennifer Rizzi
"I contacted the office to inquiry about moving my insurance from another company. Nikki responded quickly and has been extremely helpful with the transition. She has stayed in contact with emails and has answered all my questions. Thanks for your help Nikki"
We responded:
"We are so glad we could help make the process easy for you. Nikki has a true servant's heart and always makes sure to answer any questions you have. Thank you for taking the time out of your day to leave this wonderful review and welcome to our State Farm family!"
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Kristina Rosamond

February 20, 2024

5  out of  5
rating by Kristina Rosamond
"Nikki was very easy to work with. Very informative and made the process of getting insurance stress free!!!!"
We responded:
"Thank you for the wonderful review, Kristina! I know Nikki and the rest of our team work hard to make sure we answer all of your questions while walking you through the process of getting your insurance started. Thank you for taking the time out of your day to provide us with this feedback. We are excited to have you as part of our State Farm family."